Online Banking | WEOKIE Federal Credit Union (2024)

Online Banking FAQs

This is a list of the most frequently reported sign in problems. If you have followed the instructions to access the service and you still cannot log in to your account, please review this information. If you cannot resolve your problem here, please contact Member Service for assistance at 800.678.5363 or 405.235.3030.

  • If you have forgotten your password, the "Forgot Password" feature will allow you to Sign In and change your password. To change your password, follow these steps:

    • Step 1: Enter the requested personal authentication information. Click "Submit".
    • Step 2: Enter and confirm your new password. Click "Submit Password".

    Once your password has been changed, you will receive immediate access to your online accounts. If you have questions regarding these steps, please contact Member Service at 800.678.5363 or 405.235.3030.

  • Your registration may still be pending or your registration has been delayed. Please try again later. If the problem persists, please contact Member Service for assistance at 800.678.5363 or 405.235.3030.

  • Your browser saves a copy of Web pages you access in a special folder called a cache. Sometimes an older version of the Log In page is still in the cache and your browser does not load the new page when you try to log in. Try emptying your cache. (See your browser help for instructions on emptying the cache or clearing the history.) Then close and reopen your browser and try logging in again.

    To clear your cache in Google Chrome:

    • On your computer, open Chrome
    • Select Menu (3 dots icon on top right corner of the browser)
    • Select “More tools” and then select “Clear browsing data”
    • At the top, choose a time range. To delete everything, select “All time”
    • Select the "Cached images and files" check box and then select “Clear data”

    To clear your cache in Microsoft Edge:

    • On your computer, open Edge
    • Select Menu (3 dots icon on top right corner of the browser)
    • Select “Settings” and then select “Privacy, search and services”
    • Under Clear browsing data, select “Choose what to clear”
    • At the top, choose a time range. To delete everything, select “All time”
    • Select the "Cached images and files" check box and then select “Clear”
  • Occasionally, our online banking service experiences an outage. Outages may occur for scheduled maintenance or unexpected circ*mstances. In most cases, an error message will be displayed. Please be patient and log in again later.

  • In order for your browsing experience to be enjoyable, your browser must be compatible with our list of supported browsers. Please see our list of supported browsers below.


    • Microsoft Edge
    • Firefox
    • Safari
    • Google Chrome


    • Safari
    • Firefox

    Some areas of the site may require the use of Adobe Acrobat Reader. Other browsers and operating systems may work effectively; however, we do not test against them and therefore your experience may vary. We regularly monitor and test browsers to ensure the highest security standards.

    We support the two most recent versions of the browsers listed.

  • Pop-up Help

    If you are experiencing problems with accessing your e-statements and other links in WEOKIE's Online Banking system, please check your setting for pop-ups.

    You will want to select "always allow pop-ups from this site." Please see instructions on how to enable pop-ups on popular browsers.


    Click the set of 3 dots in the upper right corner of the browser window.SelectSettingsfrom the menu that appears.On theSettingsmenu that appears, scroll down until you find theAdvanced Settingssection.On theAdvanced Settingsmenu that appears, scroll down until you find theCookiessection,and make sure the dropbox is set toDon’t block cookies.


    At the top right,Click theSettingsicon, which is the icon of 3 stacked vertical dots in the upper right corner of the browser window. SelectPrivacy and Securityfrom the menu that appears.ClickSite Settings. ClickPop-ups and Redirects. UnderCustomized behaviors, andAllowed to send pop-ups and use redirects, selectAddand type in WEOKIE's Online Banking web address ( to the allowed sites list.


    Select Safari at the top of the browser and selectBlock Pop-up Windowsto remove the check-mark. You do not want a checkmark next to Block Pop-up Windows.


    Select theToolsmenu, thenOptions. In the Options window, select theContent tab. Select theExceptions buttonnext to Block pop-up windows andAddWEOKIE's Online Banking web address ( to the allowed sites list

Online Banking | WEOKIE Federal Credit Union (2024)


How do I find my WEOKIE account number? ›

Account Number: You may find your WEOKIE account on your account statement or e-statement via Online Banking.

Does WEOKIE have mobile deposits? ›

Available only in our app for members who are enrolled in Online Banking, mobile check deposit enables you to deposit your checks anytime. Simply log in to your mobile app, select "Check Deposit" and follow the on-screen prompts.

How to use Zelle through WEOKIE? ›

To get started, log in to WEOKIE's online banking or mobile app, navigate to Online Banking and select "Send Money With Zelle®." Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it and you're ready to start sending and receiving with Zelle®.

What is the phone number for WEOKIE car payment? ›


*You will need to know your loan account number. Payment posts the same business day before 6:00 p.m., next business day if after 6:00 p.m.. Make a payment by calling 405-235-3030.

How can I look up my account number? ›

Look at a check. Your account number (usually 10 digits) is specific to your personal account. It's the second set of numbers printed on the bottom of your checks, just to the right of the bank routing number.

Is my member number the same as my account number? ›

Please Note: An Account Number is separate from your Member Number. Your Member Number identifies your membership as a whole, while an Account Number is a unique 14-digit number assigned to a specific account.

Can anyone join WEOKIE credit union? ›

We are happy to offer membership to anyone that lives, works, worships, or attends school within the Oklahoma City area.

How can I get mobile deposit? ›

  1. Download your bank's app.
  2. Endorse the check.
  3. Open the bank app on your mobile device and select the mobile deposit function.
  4. Choose the account where you want to deposit the check.
  5. Enter the check amount.
  6. Take clear pictures of the check with your mobile device.
  7. Review the deposit details, then hit submit.
Sep 28, 2023

Who owns WEOKIE credit union? ›

As a member owned federal credit union, WEOKIE's Board of Directors is 100% member elected because we believe you should have a say in what happens to your money. Private banking institutions are run by a board of directors that only care about securing profits for their shareholders.

How to activate WEOKIE debit card? ›

To opt out from WEOKIE email offers: Use the "unsubscribe" button at the bottom of the email. VISA Debit Card Activation and PIN Change: To activate your Debit Card or change your PIN call 1-800-992-3808.

What banks do not use Zelle? ›

Some notable financial institutions that NerdWallet has reviewed and that don't participate directly in the Zelle network include Alliant Credit Union, American Express, Barclays, Connexus Credit Union, LendingClub Bank, Marcus by Goldman Sachs, Pentagon Federal Credit Union, SoFi and Synchrony Bank.

How do I pay a missed car payment? ›

For a payment you simply forgot to make, call the lender to make the payment as soon as you can. You may have to pay a late fee for missing the due date. In the future, you may want to consider setting up automatic payments to avoid missing the payment again.

How do I check my car payment balance? ›

Contact your lender or check a recent loan statement to find out how much you still owe. Estimate your car's value. Look up the trade-in value of your car on pricing guides like, Kelley Blue Book or the National Automobile Dealers Association (NADA).

How do I pay my car biweekly? ›

You take the amount that you would have paid monthly, split it in half, and pay that amount every 2 weeks. Then you will make an extra full monthly payment. You won't even feel the difference in money. Most bi-weekly payment plans are set up through your car lender.

Which number is my account number? ›

Your account number is a unique eight-digit code that identifies your personal bank account. You can find it in lots of places, including on your debit card and in the mobile banking app, your bank statements and on printed cheques.

Where can I find my home credit account number? ›

Pay using your 10 digit account number which can be found on your Home Credit Card right below your name. Make it a habit to check your app to monitor your transactions and manage your expenses. Keep a copy of your official receipt in case you need to report a missing payment. Was this helpful?

Where do I find my IBC account number? ›

Look on your IBC Bank check and the nine-digit number on the bottom left-hand side is your routing number. The checking account number is on the bottom right hand side. The last number is your check number. For more details, click here.

What is my auto account number? ›

The first place to check is your monthly statement. If you can't find your statement, try logging into your account, where the number should be in the account information section. Alternatively, your credit report should list your open and active lines of credit, including your car loan.

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