Bank of America Customer Service: How To Get in Contact (2024)

Bank of America Customer Service: How To Get in Contact (1)

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Bank of America Customer Service: How To Get in Contact (2)

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When your bank account comes with customer support, it goes a long way with trusting how your personal or small business finances are being handled. As Bank of America, Member FDIC, is one of the largest banks in the nation, it’s good to know extended customer care is just one of the financial services it provides.

Contacting Bank of America Customer Service

Knowing which Bank of America phone number to call can save you time and potentially money. When you are having an issue with a product or service, you want a customer service representative to speak with you straight away. Though you can always go to the customer service page of the Bank of America website and select the topic you need to get information on or help with, you can also contact customer service directly.

Bank of America Customer Service Number

  • Customer Service: 800-432-1000
  • Spanish Line: 800-688-6086

Generally, you can reach representatives Monday to Friday from 8 a.m. to 11 p.m. ET and from 8 a.m. to 8 p.m. ET on Saturday and Sunday. You can call one of the numbers above to speak with a customer service representative about, but not limited to, the following:

  • Help with your checking or savings account
  • Finding your routing number or account number
  • Suspected fraudulent behavior or preventing fraud
  • Ordering a replacement card
  • Changing your account information, such as home address, phone number or email address
  • Scheduling an appointment at a financial center
  • Locating ATMs or branches near you

Bank of America Customer Service Number: Credit Cards

  • Customer Service: 800-732-9194
  • Credit Card Activation: 800-276-9939

If you need help with your credit card, you want that to be available around the clock. Here are some things the Bank of America credit card customer service line can help you with 24/7:

  • Checking the status of your credit card application
  • Getting your account balance information
  • Spending or redeeming your rewards points
  • Questions regarding what fees were posted to your account
  • Any disputing of charges or help with refunds
  • Getting a replacement card if yours is lost or stolen
  • Asking about suspected credit card fraud and what actions to take

Final Take To GO

With Bank of America, customer service is never more than a phone call away. No matter your issue, whether you need account information or urgent assistance in reporting fraudulent behavior, you can reach a real person to talk to in order to get the help you need. Though there are many options available for Bank of America customer service, reaching out online or via one of the contact numbers is the fastest way to get your question answered.

FAQ

Here are some answers to frequently asked questions about Bank of America customer service and how to get in contact.

  • Is there a 24-hour Bank of America customer service number?
    • Bank of America's customer service number for credit card customers is available 24/7 at 800-732-9194.
    • For banking assistance, you can call Bank of America's customer service line at 800-432-1000. Automated support is available 24/7. However, representatives are not available 24/7. Representatives are available from 8 a.m. to 11 p.m. ET Monday through Friday and from 8 a.m. to 8 p.m. ET Saturday and Sunday.
  • What time does Bank of America customer service open?
    • Bank of America's customer service line for banking assistance is available from 8 a.m. to 11 p.m. ET Monday through Friday and from 8 a.m. to 8 p.m. ET Saturday and Sunday.
  • How do I make a complaint to Bank of America?
    • You can call 800-432-1000 to get assistance with making a complaint to the appropriate department at Bank of America.
  • How do I speak to a live person at Bank of America?
    • If you need to speak to a live customer service representative for Bank of America, you can typically reach one Monday through Friday from 8 a.m. to 11 p.m. ET or Saturday through Sunday from 8 a.m. to 8 p.m. ET by calling one of the following numbers, depending on your issue:
      • Customer service: 800-432-1000
      • Spanish line: 800-688-6086
  • What number is 1-800-432-1000?
    • This is the customer service line for Bank of America for general inquiries and needs, such as:
      • Help with your checking or savings account
      • Finding your routing number or account number
      • Suspected fraudulent behavior or preventing fraud
      • Ordering a replacement card
      • Changing your account information, such as home address, phone number or email address
      • Scheduling an appointment at a financial center
      • Locating ATMs or branches near you
  • What is the 1-800 number for Bank of America?
    • Bank of America has several phone numbers available to reach customer service representatives, depending on what issue you need help with:
      • Customer service: 800-432-1000
      • Spanish line: 800-688-6086
      • Credit card customer service: 800-732-9194
      • Credit card activation: 800-276-9939

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

Bank of America Customer Service: How To Get in Contact (2024)

FAQs

Bank of America Customer Service: How To Get in Contact? β€Ί

Customers. For assistance with Bank of America products and services, call toll free on 800.432.1000, or visit the Bank of America website at www.bankofamerica.com. Additional toll free numbers for specific products and services are list listed on our website at www.bankofamerica.com/contact.

How do I speak directly to a Bank of America representative? β€Ί

Contact us
  1. Contact us.
  2. Schedule an appointment.
  3. Schedule an appointment.
  4. Call us.
  5. Phone number:844.375.7028.

How do I get a human customer service at Bank of America? β€Ί

Customers. For assistance with Bank of America products and services, call toll free on 800.432.1000, or visit the Bank of America website at www.bankofamerica.com.

How can I talk to Bank customer care? β€Ί

Customer Care Numbers:
  1. 1800 1800.
  2. 1800 2021.
  3. 1800 103 2222.
  4. 1800 180 2222.
  5. 0120-2490000.

How do I talk to a US Bank representative? β€Ί

Our customer service agents are ready to help you with all your banking needs. You can reach us 24-hours a day, 7 days a week at our general customer service line of 800-USBANKS (872-2657) | International Collect at 503-401-9991*.

How do I speak to an American representative? β€Ί

To talk to a American live representative in a quick time, you can initiate a request in several ways. You can call their customer dedicated service line at β€œ1-πŸ–πŸ•πŸ•-πŸ•πŸ•πŸ•-3749-// 1-πŸ–πŸ•πŸ•-πŸ•πŸ•πŸ•-3749)(No Wait Time),” start a chat, email user, and engage on social media.

How do I speak to a U.S. representative? β€Ί

If you know who your representative is but you are unable to contact them using their contact form, the Clerk of the House maintains addresses and phone numbers of all House members and Committees, or you may call (202) 224-3121 for the U.S. House switchboard operator.

What is the phone number to current customer service? β€Ί

To do so, please contact us through the chat feature in the Mobile App, email us at support@current.com, or call us at 1-888-851-1172.

How do I report bad customer service to Bank of America? β€Ί

To reach live customer service representatives at any time, call either (800) 732-9194 or the number you see on the back of your card. Additionally, you can schedule an in-person or phone meeting with a Bank of America representative online or through the mobile app.

What number is 1 800 432 1000? β€Ί

You can contact Bank of America directly by calling 1 (800) 432-1000 or the number on the back of your card. You can also schedule an appointment or log in online, access the Help & Support menu, and select Contact us.

How is Bank of America customer service? β€Ί

What is the best time to call bank customer service? β€Ί

The best time of day to call customer service is in the morning. On average, call center wait times are 70% shorter before noon (between 5am and 12pm). The longest wait times are between 3pm and 12am.

How do I speak to access bank customer care? β€Ί

Simply dial any of the Contact Centre helplines: 07003000000, 01-2802500, 01-2712005-7 and listen for the self-service option.

Is there a 24 hour customer service number for U.S. Bank? β€Ί

How do I talk to my bank? β€Ί

Contact the branch manager, the customer service hotline, or the institution's website. Use this sample complaint letter as a guide to help you explain the problem and how you want the bank to fix it.

What is Bancorp customer service number? β€Ί

Email us at info@thebancorp.com; or call our Customer Care Center at 1.800. 545.0289, Monday-Friday, 8 a.m. to 8 p.m. ET. If this is related to a card inquiry, please contact the number shown on the back of your card for support.

How do I speak to a citizen Bank agent? β€Ί

To learn more or to speak to us about our banking products and services, please call 1-800-922-9999. Our Representatives are available 24 hours a day, 7 days a week.

What number is 800-933-6262? β€Ί

I missed two back-to-back calls from (caller ID) 'Bank of America (800) 933-6262.

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