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• Should you be dissatisfied with any of our products or services, for whatever reason, contact us. We’ll work with you to solve the problem.
• Shipping and handling costs are not part of the guarantee.
• All special orders are final, nonrefundable, and require a 100% deposit when ordered.
• Money orders, cashier’s checks, and credit card payments through paypal are accepted.
• 6.5% sales tax added to orders within Ohio.
• All RO and RODI systems, and International orders may require shipping fees in excess of those calculated upon check out. We'll contact you via email if necessary.
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